What currency are prices shown in?
All prices, fees and totals shown on this site are expressed in Canadian dollars (CAD), unless otherwise stated. Applicable taxes are additional when required.
What is an active team member?
An active team member is a person who has access to MapMyStaff or whose schedule, capacity, appointments or routes are managed on the platform. Public-booking customers, directory contacts, archived members and disabled accounts are not counted.
How many active team members are included?
Essential includes 1 active team member, Operations 2, Growth 3 and Enterprise 4.
Which modules are optional on Essential and Operations?
Surveys, satisfaction and CARE recovery, Referrals and rewards, and the Financial Dashboard are documented as optional modules on Essential and Operations, then included in Growth and Enterprise.
Where is the Growth Simulator available?
The Growth Simulator is documented as optional on Growth and included in Enterprise.
What distinguishes Operations from Essential?
Operations includes everything in Essential and adds staff, schedule and capacity management, routes and appointment feasibility, bilingual customer communications and field-team operational tracking.
Which items can be charged or confirmed separately?
Applicable taxes and implementation fees are additional. Variable fees and professional services are confirmed before commitment. Custom services must be confirmed in writing.
Do customers and contacts count as active team members?
No. Customers using public booking, directory contacts, archived team members, and disabled accounts are not counted as active team members.