Work schedules and, when available, territories define the employee’s regular operating framework.
Field team · Availability and workdays
An employee profile is not enough to organize a day in the field.
A service business manages people with working hours, field settings, absences, an actual appointment agenda, and visits to carry out. MapMyStaff connects these elements to help the office move from the profile to the operational workday.
Frameworkprofile and work settingsAvailabilityschedules, territories, and absencesWorkdayagenda, breaks, and scheduling model
From profile to field workday
Operational continuumProfile, availability, agenda, and calendar stay connected
01
Profile and settingsAccount and field settings
FRAMEWORK02
AvailabilitySchedules, territories, and absences
DEFINED03
WorkdayAppointments, breaks, and scheduling logic
PREPARED04
Employee calendarFinalized schedule and active calendar
ACTIVEA date range of unavailability can be recorded separately in the employee profile.
The agenda provides monthly and daily views of the employee’s appointments.
When administration finalizes the schedule, the provider calendar becomes an active work tool.
01Schedules, territories, and absences
Connect schedule, territory, and absence before preparing the workday.
The module distinguishes the profile, appointment settings, work schedules, absences, and the actual agenda. It therefore covers both structural availability and temporary unavailability before the workday is prepared.
The agenda then shows the appointments actually scheduled for the employee, in monthly or daily view.
1. Weekly schedule
Open or close each day and define work hours in the weekly schedule matrix.
2. Territories
When available, territories can be assigned to days in the schedule.
3. Absences
Define and record a date range of unavailability in the employee profile.
4. Actual agenda
Review the agenda in monthly or daily view and open the day detail.
The profile defines the employee’s operating framework.
MapMyStaff distinguishes administrative accounts from mobile accounts. The mobile profile also carries settings that influence appointment booking, the workday, and field execution.
Profile and roles
Prepare the workday from the employee agenda and settings.
The agenda shows the appointments. Planning can then account for periods, breaks, field hours, and travel when organizing the workday. Morning, Afternoon, and Evening.
Drag the timeline marker or click directly on the bar to reach a specific passage.
04From office to field
From office to field: the calendar becomes an active work tool.
When administration finalizes the schedule, the provider calendar becomes an active work tool. Depending on the profile, the interface then provides actions for communication, navigation, and invoicing during field execution.
1. Finalized schedule
Administration has a centralized view of planned appointments across provider calendars.
2. Active calendar
When the schedule is finalized, the provider calendar becomes an active work tool.
3. Field actions
The provider has actions for communication, navigation, and invoicing during the route.
4. Administration and field connected
The module connects administration and field operations through a synchronized calendar view.
FAQ
Frequently asked questions
These answers clarify how the module connects accounts, field settings, schedules, absences, the agenda, and field operations.
Is the module used only to create an employee directory?
No. The module also covers profiles, field settings, schedules, absences, the agenda, appointment details, messages, invoices, and routes.
What is the difference between an administrative profile and a mobile profile?
Yes. The administrative account is used primarily to book appointments for customers, while the mobile profile carries field settings, schedules, absences, the agenda, and route logic.
How does an absence affect availability?
A date range of unavailability can be defined and recorded in the employee profile.
Can the schedule be adjusted before the day is created?
Yes. The module distinguishes employees with time slots from employees without time slots. Time-slot logic is more constrained by slot structure; non-time-slot logic is more flexible and organized around AM, PM, and evening periods.
What quick actions are available when an appointment needs attention during the day?
Depending on access and context, the interface provides actions such as creating or editing a note, sending an invoice, opening the external route, and sending early-arrival, delay, or cancellation/interruption messages. When a timing shift needs to be specified, a number of minutes can also be entered.
Next step
Request a targeted demoShow us a day that is difficult to organize.
Let’s use your schedules, territories, breaks, and absences to examine a planning flow adapted to your team.