Each plan adds documented capabilities to the previous level. Compare your operational needs, included team members and available modules first.
Levels4 plans
Essential, Operations, Growth and Enterprise.
Active team memberAccess or operational management
A person counts if they have access or if their schedule, capacity, appointments or routes are managed in MapMyStaff.
Included members1 · 2 · 3 · 4
The included count increases by plan.
ESSENTIAL
Essential
To centralize booking, pricing rules and customer context.
1 active team member includedBooking, rules and customer context.
Online and assisted booking
Address, coverage and service territory
Packages, options and pricing summary
Customer directory and transactional communications
Taxes, minimum price and configurable commercial rules
OPERATIONS
Operations
To add staff, capacity and travel coordination.
2 active team members includedEverything in Essential, then field coordination.
Everything in Essential
Staff, schedule and capacity management
Routes and appointment feasibility
Bilingual customer communications
Field-team operational tracking
GROWTH
Growth
To bring together field operations, CARE, referrals and the Financial Dashboard.
3 active team members includedEverything in Operations, then the documented advanced modules.
Everything in Operations
Customer experience and CARE recovery
Configurable referrals and supervision
Financial Dashboard
Advanced operational exports and reports
ENTERPRISE
Enterprise
To add the Growth Simulator, custom territories and commercial rules, and priority implementation support.
4 active team members includedEverything in Growth, then documented complexity and support.
Everything in Growth
Growth Simulator
Custom territories and commercial rules
Priority implementation support
Priority support and configuration review
Customers using public booking, directory contacts, archived members and disabled accounts are not counted as active team members. The quote, purchase order or signed agreement prevails in case of a difference.
02Comparison
Confirm what is added from one plan to the next.
The matrix reflects the documented catalog inclusions: operational base, advanced modules, then complexity and support.
MapMyStaff plan comparison
Capabilities
Essential
Operations
Growth
Enterprise
Operational base
Booking, customers and pricing rules
Included
Included
Included
Included
Staff, schedules, capacity and routes
—
Included
Included
Included
Included active team members
1
2
3
4
Advanced modules
Surveys, satisfaction and CARE recovery
Option
Option
Included
Included
Referrals and rewards
Option
Option
Included
Included
Financial Dashboard
Option
Option
Included
Included
Growth Simulator
—
—
Option
Included
Complexity and support
Custom territories and commercial rules
—
—
—
Included
Priority implementation support
—
—
—
Included
Priority support and configuration review
—
—
—
Included
Operational base
Booking, customers and pricing rules
EssentialIncluded
OperationsIncluded
GrowthIncluded
EnterpriseIncluded
Staff, schedules, capacity and routes
Essential—
OperationsIncluded
GrowthIncluded
EnterpriseIncluded
Included active team members
Essential1
Operations2
Growth3
Enterprise4
Advanced modules
Surveys, satisfaction and CARE recovery
EssentialOption
OperationsOption
GrowthIncluded
EnterpriseIncluded
Referrals and rewards
EssentialOption
OperationsOption
GrowthIncluded
EnterpriseIncluded
Financial Dashboard
EssentialOption
OperationsOption
GrowthIncluded
EnterpriseIncluded
Growth Simulator
Essential—
Operations—
GrowthOption
EnterpriseIncluded
Complexity and support
Custom territories and commercial rules
Essential—
Operations—
Growth—
EnterpriseIncluded
Priority implementation support
Essential—
Operations—
Growth—
EnterpriseIncluded
Priority support and configuration review
Essential—
Operations—
Growth—
EnterpriseIncluded
03Modules
See which modules are optional or included.
The catalog distinguishes four advanced modules. Their availability depends on the selected plan.
CARE
Surveys, satisfaction and CARE recovery
Optional on Essential and Operations; included in Growth and Enterprise.
Separate the plan from fees that must be confirmed separately.
The pricing reference provides for items charged in addition to the plan or confirmed before commitment, without publishing their amounts here.
Additional
Applicable taxes
Applicable taxes are charged in addition to the plan.
Additional
Implementation fees
Implementation fees are charged in addition to the plan.
To confirm
Variable fees
Variable fees are confirmed before commitment.
To confirm
Professional services
Professional services are confirmed before commitment.
Contract rule
Custom services must be confirmed in writing. The quote, purchase order or signed agreement prevails in case of a difference.
05Frequently asked questions
Useful answers before choosing a level.
These answers reflect only the rules and inclusions documented in the controlled pricing reference.
Why are amounts not displayed?
The pricing reference currently has the status “Controlled draft — approval required.” It must be approved before it is presented as final.
What is an active team member?
An active team member is a person who has access to MapMyStaff or whose schedule, capacity, appointments or routes are managed on the platform. Public-booking customers, directory contacts, archived members and disabled accounts are not counted.
How many active team members are included?
Essential includes 1 active team member, Operations 2, Growth 3 and Enterprise 4.
Which modules are optional on Essential and Operations?
Surveys, satisfaction and CARE recovery, Referrals and rewards, and the Financial Dashboard are documented as optional modules on Essential and Operations, then included in Growth and Enterprise.
Where is the Growth Simulator available?
The Growth Simulator is documented as optional on Growth and included in Enterprise.
What distinguishes Operations from Essential?
Operations includes everything in Essential and adds staff, schedule and capacity management, routes and appointment feasibility, bilingual customer communications and field-team operational tracking.
Which items can be charged or confirmed separately?
Applicable taxes and implementation fees are additional. Variable fees and professional services are confirmed before commitment. Custom services must be confirmed in writing.
Next step
Identify the plan to review using your field reality.
A demo can start from the capabilities you need to confirm the functional level to review, without presenting an unapproved amount as final.