/* Generated route CSS — v2188. Source: tools/css-source/page-specializations/help-troubleshooting.css. */
body.mms-help-checklist .mms-check-answer h2{color:var(--mms-text-primary);}
body.mms-help-checklist .mms-check-answer p{margin-top:.55rem;color:var(--mms-text-muted-editorial);}
body.mms-help-checklist .mms-check-heading p,
body.mms-help-trouble .mms-trouble-heading p,
body.mms-help-support-request .mms-support-heading p{margin-top:.8rem;color:var(--mms-text-muted-editorial);line-height:1.75;}
/* ===== Page specialization 41: en/help/troubleshooting/index.html | fr/aide/depannage/index.html ===== */
body.mms-help-trouble{--mms-trouble-warning:#8a5b00;}

body.mms-help-trouble .mms-trouble-hero .mms-hero__veil{position:absolute;inset:0;background:linear-gradient(90deg, rgba(255,255,255,.99) 0%, rgba(255,255,255,.96) 42%, rgba(255,255,255,.66) 64%, rgba(255,255,255,.22) 84%, rgba(255,255,255,.04) 100%);}

body.mms-help-trouble .mms-trouble-hero__copy{max-width:52rem;padding-block:var(--mms-hero-copy-space-roomy);}
body.mms-help-trouble .mms-trouble-hero__copy h1{max-width:18ch;color:var(--mms-text-primary);font-size:clamp(2.35rem, 5vw, 4.75rem);line-height:1.02;}
body.mms-help-trouble .mms-trouble-hero__copy > p{max-width:66ch;margin-top:1.15rem;color:var(--mms-text-support);font-size:clamp(1rem, 1.6vw, 1.2rem);line-height:1.7;}
body.mms-help-trouble .mms-trouble-section--soft{background:var(--mms-surface-soft-editorial);}
body.mms-help-trouble .mms-trouble-heading{max-width:58rem;}
body.mms-help-trouble .mms-trouble-heading h2{max-width:22ch;margin-top:.55rem;color:var(--mms-text-primary);font-size:clamp(1.9rem, 3.5vw, 3.15rem);line-height:1.12;}

body.mms-help-trouble .mms-trouble-method{padding:clamp(1.2rem, 3vw, 2rem);border:1px solid #cfdfdb;border-radius:clamp(1.2rem, 2vw, 1.7rem);background:#fff;box-shadow:0 25px 70px rgba(20,58,55,.1);}
body.mms-help-trouble .mms-trouble-method__flow{display:grid;grid-template-columns:repeat(3, minmax(0, 1fr));gap:var(--mms-space-3);counter-reset:trouble-flow;}
body.mms-help-trouble .mms-trouble-step{position:relative;min-width:0;min-height:0;padding:.9rem;border:1px solid #d8e5e2;border-radius:var(--mms-card-radius);background:#f9fbfa;}
body.mms-help-trouble .mms-trouble-step::before{counter-increment:trouble-flow;content:counter(trouble-flow, decimal-leading-zero);display:inline-grid;width:2rem;height:2rem;place-items:center;border-radius:50%;background:#dff0ec;color:var(--mms-accent);font-size:.68rem;font-weight:900;}
body.mms-help-trouble .mms-trouble-step:not(:last-child)::after{content:"→";position:absolute;top:50%;right:-.62rem;z-index:2;display:grid;width:1.25rem;height:1.25rem;place-items:center;border-radius:50%;background:#fff;color:#4c7773;font-size:.78rem;font-weight:900;transform:translateY(-50%);}
body.mms-help-trouble .mms-trouble-step h3{margin-top:.72rem;color:var(--mms-text-primary);font-size:.92rem;}
body.mms-help-trouble .mms-trouble-step p{margin-top:.45rem;color:var(--mms-text-muted-editorial);font-size:.78rem;line-height:1.5;}

body.mms-help-trouble .mms-trouble-symptom{display:grid;min-height:0;padding:1.1rem;border:1px solid var(--mms-border-default);border-radius:1.12rem;background:#fff;text-decoration:none;box-shadow:0 12px 35px rgba(16,49,46,.055);}
body.mms-help-trouble .mms-trouble-symptom__icon{display:grid;width:2.65rem;height:2.65rem;place-items:center;border-radius:.85rem;background:#e9f4f1;color:var(--mms-accent);}
body.mms-help-trouble .mms-trouble-symptom__icon svg{width:1.1rem;height:1.1rem;}
body.mms-help-trouble .mms-trouble-symptom small{color:var(--mms-accent);font-size:.67rem;font-weight:850;letter-spacing:.07em;text-transform:uppercase;}
body.mms-help-trouble .mms-trouble-symptom__kicker{display:block;margin-bottom:.65rem;}
body.mms-help-trouble .mms-trouble-symptom__title{align-items:center;}
body.mms-help-trouble .mms-trouble-symptom__title h3{margin:0;color:var(--mms-text-primary);font-size:1.08rem;line-height:1.35;}
body.mms-help-trouble .mms-trouble-symptom p{margin-top:.55rem;color:var(--mms-text-muted-editorial);font-size:.86rem;line-height:1.6;}
body.mms-help-trouble .mms-trouble-symptom strong{align-self:end;margin-top:1rem;color:var(--mms-accent);font-size:.83rem;}
body.mms-help-trouble .mms-trouble-symptom:hover,
body.mms-help-trouble .mms-trouble-symptom:focus-visible{border-color:var(--mms-interactive-border-strong);box-shadow:var(--mms-help-resource-focus-shadow);transform:translateY(-2px);}
body.mms-help-trouble .mms-trouble-symptom:focus-visible{outline:3px solid var(--mms-help-focus-outline);outline-offset:3px;}

body.mms-help-trouble .mms-trouble-guide{display:grid;grid-template-columns:3rem minmax(0, 1fr);gap:.9rem;min-height:0;padding:1.15rem;border:1px solid var(--mms-border-default);border-radius:var(--mms-card-radius-lg);background:#fff;text-decoration:none;}
body.mms-help-trouble .mms-trouble-guide__number{display:grid;width:3rem;height:3rem;place-items:center;border-radius:.9rem;background:#e9f4f1;color:var(--mms-accent);font-weight:900;}
body.mms-help-trouble .mms-trouble-guide h3{color:var(--mms-text-primary);font-size:1.15rem;line-height:1.4;}
body.mms-help-trouble .mms-trouble-guide p{margin-top:.55rem;color:var(--mms-text-muted-editorial);font-size:.9rem;line-height:1.65;}
body.mms-help-trouble .mms-trouble-guide strong{display:inline-block;margin-top:1rem;color:var(--mms-accent);font-size:.84rem;}

body.mms-help-trouble .mms-trouble-evidence-card{padding:1.35rem;border:1px solid var(--mms-border-default);border-radius:var(--mms-card-radius-lg);background:#fff;}
body.mms-help-trouble .mms-trouble-evidence-card--avoid{border-color:#ead8b4;background:#fffaf0;}
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body.mms-help-trouble .mms-trouble-evidence-card--avoid .mms-trouble-evidence-card__head svg{color:var(--mms-trouble-warning);}
body.mms-help-trouble .mms-trouble-evidence-card h3{color:var(--mms-text-primary);font-size:1.12rem;}
body.mms-help-trouble .mms-trouble-list{display:grid;gap:.72rem;margin:1rem 0 0;padding:0;list-style:none;}
body.mms-help-trouble .mms-trouble-list li{display:grid;grid-template-columns:1.4rem minmax(0, 1fr);gap:.6rem;color:var(--mms-text-muted-editorial);line-height:1.58;}
body.mms-help-trouble .mms-trouble-list svg{width:.95rem;height:.95rem;margin-top:.28rem;color:var(--mms-accent);}
body.mms-help-trouble .mms-trouble-evidence-card--avoid .mms-trouble-list svg{color:var(--mms-trouble-warning);}

@media (max-width: 1050px){
body.mms-help-trouble .mms-trouble-method__flow{grid-template-columns:repeat(3, minmax(0, 1fr));}
body.mms-help-trouble .mms-trouble-step:nth-child(3)::after{content:none;}
body.mms-help-trouble .mms-trouble-symptoms{grid-template-columns:repeat(2, minmax(0, 1fr));}
}
@media (max-width: 780px){
body.mms-help-trouble .mms-trouble-hero .mms-hero__media img{object-position:center 45%;}
body.mms-help-trouble .mms-trouble-hero .mms-hero__veil{background:linear-gradient(180deg, rgba(255,255,255,.99) 0%, rgba(255,255,255,.95) 48%, rgba(255,255,255,.68) 72%, rgba(255,255,255,.22) 100%);}
body.mms-help-trouble .mms-trouble-hero__copy{padding-top:7rem;padding-bottom:4.5rem;}
body.mms-help-trouble .mms-trouble-method__flow,body.mms-help-trouble .mms-trouble-symptoms,body.mms-help-trouble .mms-trouble-guides,body.mms-help-trouble .mms-trouble-evidence{grid-template-columns:1fr;}
body.mms-help-trouble .mms-trouble-step{min-height:0;}
body.mms-help-trouble .mms-trouble-step:not(:last-child)::after,
body.mms-help-trouble .mms-trouble-step:nth-child(3)::after{content:"↓";top:auto;right:50%;bottom:-.72rem;transform:translateX(50%);}
}

body.mms-help-trouble .mms-troubleshooting-assistant{
position:relative;
padding:clamp(2rem, 5vw, 4.2rem) 0;
background:linear-gradient(180deg,var(--mms-surface-subtle) 0%,#fff 100%);
border-bottom:1px solid var(--mms-border-default);
}
body.mms-help-trouble .mms-troubleshooting-assistant__inner{max-width:72rem;margin-inline:auto;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading{max-width:58rem;margin:0 auto 1.25rem;text-align:center;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading--compact{margin-bottom:1rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading h2{margin-top:.5rem;color:var(--mms-text-primary);font-size:clamp(1.85rem,3.3vw,3rem);line-height:1.1;letter-spacing:-.025em;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading p{max-width:64ch;margin:.75rem auto 0;color:var(--mms-text-muted-editorial);line-height:1.65;}
body.mms-help-trouble .mms-troubleshooting-assistant__card,
body.mms-help-trouble .mms-troubleshooting-assistant__solution,
body.mms-help-trouble .mms-troubleshooting-assistant__escalation{
max-width:62rem;margin-inline:auto;padding:clamp(1rem,2.5vw,1.6rem);border:1px solid #cfe0dc;border-radius:1.35rem;background:#fff;box-shadow:0 22px 62px rgba(16,49,46,.08);
}
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body.mms-help-trouble .mms-troubleshooting-assistant__problem > span,
body.mms-help-trouble .mms-troubleshooting-assistant__question > span,
body.mms-help-trouble .mms-troubleshooting-assistant__escalation label > span{color:var(--mms-text-primary);font-size:.86rem;font-weight:800;}
body.mms-help-trouble .mms-troubleshooting-assistant textarea,
body.mms-help-trouble .mms-troubleshooting-assistant input,
body.mms-help-trouble .mms-troubleshooting-assistant select{
width:100%;min-height:2.9rem;padding:.72rem .85rem;border:1px solid #bfd4cf;border-radius:.82rem;background:#fbfdfc;color:var(--mms-text-primary);font:inherit;line-height:1.4;transition:border-color .18s ease,box-shadow .18s ease,background .18s ease;
}
body.mms-help-trouble .mms-troubleshooting-assistant textarea{min-height:7.4rem;resize:vertical;}
body.mms-help-trouble .mms-troubleshooting-assistant textarea:focus,
body.mms-help-trouble .mms-troubleshooting-assistant input:focus,
body.mms-help-trouble .mms-troubleshooting-assistant select:focus{outline:none;border-color:var(--mms-accent);background:#fff;box-shadow:0 0 0 3px rgba(11,121,109,.12);}
body.mms-help-trouble .mms-troubleshooting-assistant__categories{margin:1rem 0 0;padding:0;border:0;}
body.mms-help-trouble .mms-troubleshooting-assistant__categories legend{display:flex;align-items:center;gap:.5rem;color:var(--mms-text-primary);font-size:.82rem;font-weight:800;}
body.mms-help-trouble .mms-troubleshooting-assistant__categories legend small{padding:.15rem .42rem;border-radius:var(--mms-control-shape-radius);background:#edf5f3;color:var(--mms-text-muted-editorial);font-size:.65rem;font-weight:750;}
body.mms-help-trouble .mms-troubleshooting-assistant__chips{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.65rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip{position:relative;cursor:pointer;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip input{position:absolute;width:1px;height:1px;min-height:0;opacity:0;pointer-events:none;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip span{display:inline-flex;align-items:center;min-height:2.55rem;padding:.56rem .78rem;border:1px solid #d1e1dd;border-radius:var(--mms-control-shape-radius);background:var(--mms-surface-muted);color:#355955;font-size:.78rem;font-weight:760;transition:all .16s ease;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip input:checked + span{border-color:var(--mms-accent);background:#e5f4f1;color:#075e56;box-shadow:inset 0 0 0 1px rgba(11,121,109,.18);}
body.mms-help-trouble .mms-troubleshooting-assistant__chip input:focus-visible + span{outline:3px solid rgba(11,121,109,.18);outline-offset:2px;}
body.mms-help-trouble .mms-troubleshooting-assistant__privacy{display:flex;align-items:flex-start;gap:.55rem;margin:.9rem 0 0;padding:.72rem .8rem;border-radius:.85rem;background:var(--mms-surface-soft-editorial);color:var(--mms-text-muted-editorial);font-size:.74rem;line-height:1.45;}
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body.mms-help-trouble .mms-troubleshooting-assistant__status{margin:0;color:var(--mms-text-muted-editorial);font-size:.78rem;}
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body.mms-help-trouble .mms-troubleshooting-assistant__article svg{width:.9rem;height:.9rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__confidence{margin:.75rem 0 0;color:var(--mms-text-muted-editorial);font-size:.7rem;}
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body.mms-help-trouble .mms-troubleshooting-assistant__contact-grid label{display:grid;gap:.45rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__company{grid-column:1/-1;}
body.mms-help-trouble .mms-troubleshooting-assistant__escalation-summary{margin-top:1rem;padding:.85rem;border:1px solid var(--mms-context-border);border-radius:.85rem;background:var(--mms-surface-muted);}
body.mms-help-trouble .mms-troubleshooting-assistant__escalation-summary strong{display:block;color:var(--mms-text-primary);font-size:.76rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__escalation-summary p{margin:.35rem 0 0;color:#355955;font-size:.82rem;line-height:1.5;}
body.mms-help-trouble .mms-troubleshooting-assistant__escalation-summary small{display:block;margin-top:.4rem;color:var(--mms-text-muted-editorial);font-size:.66rem;overflow-wrap:anywhere;}
body.mms-help-trouble .mms-troubleshooting-assistant__resolved{display:flex;align-items:center;justify-content:center;gap:.8rem;flex-wrap:wrap;max-width:48rem;margin-inline:auto;padding:1.2rem;border:1px solid #cfe0dc;border-radius:1.2rem;background:#f5faf8;color:var(--mms-text-primary);}
body.mms-help-trouble .mms-troubleshooting-assistant__resolved > svg{width:1.35rem;height:1.35rem;color:var(--mms-accent);}
@media (max-width:720px){
body.mms-help-trouble .mms-troubleshooting-assistant{padding:1.5rem 0 2rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading{text-align:left;margin-bottom:.9rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__heading p{margin-left:0;}
body.mms-help-trouble .mms-troubleshooting-assistant__card,
body.mms-help-trouble .mms-troubleshooting-assistant__solution,
body.mms-help-trouble .mms-troubleshooting-assistant__escalation{padding:.9rem;border-radius:var(--mms-card-radius);box-shadow:0 14px 38px rgba(16,49,46,.07);}
body.mms-help-trouble .mms-troubleshooting-assistant__questions,
body.mms-help-trouble .mms-troubleshooting-assistant__contact-grid{grid-template-columns:1fr;}
body.mms-help-trouble .mms-troubleshooting-assistant__company{grid-column:auto;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip span{min-height:2.7rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__actions{display:grid;grid-template-columns:1fr;}
body.mms-help-trouble .mms-troubleshooting-assistant__actions .mms-button{width:100%;justify-content:center;}
}
@media (max-width:390px){
body.mms-help-trouble .mms-troubleshooting-assistant__heading h2{font-size:1.7rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__chips{gap:.4rem;}
body.mms-help-trouble .mms-troubleshooting-assistant__chip span{padding:.5rem .66rem;font-size:.72rem;}
}

.mms-troubleshooting-assistant__diagnosis{
display:flex;
align-items:center;
gap:.55rem;
width:fit-content;
max-width:100%;
margin:0 0 .85rem;
padding:.48rem .7rem;
border-radius:var(--mms-control-shape-radius);
background:color-mix(in srgb,var(--mms-color-primary,#0b756f) 9%,white);
color:var(--mms-color-primary-dark,#075d59);
font-size:.82rem;
font-weight:700;
line-height:1.25;
}
.mms-troubleshooting-assistant__diagnosis svg{width:1rem;height:1rem;flex:0 0 auto}
@media (max-width:390px){
.mms-troubleshooting-assistant__diagnosis{width:100%;border-radius:.72rem;align-items:flex-start}
}

/* v229.4.173 — Enterprise Support Quality Gate parity for guided troubleshooting. */
body.mms-help-trouble .mms-troubleshooting-assistant__source-context{
display:flex;align-items:center;gap:.55rem;flex-wrap:wrap;margin:0 0 .8rem;padding:.65rem .75rem;border:1px solid var(--mms-context-border);border-radius:.8rem;background:var(--mms-surface-soft-editorial);color:var(--mms-text-muted-editorial);font-size:.73rem;line-height:1.4;
}
body.mms-help-trouble .mms-troubleshooting-assistant__source-context strong{color:var(--mms-text-primary);font-size:.7rem;letter-spacing:.03em;}
body.mms-help-trouble .mms-troubleshooting-assistant__source-context span{min-width:0;overflow-wrap:anywhere;}
body.mms-help-trouble .mms-support-quality{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;margin:.42rem 0 .15rem;padding:.05rem .1rem;color:#617873;font-size:.76rem;line-height:1.45;}
body.mms-help-trouble .mms-support-quality__guidance{max-width:38rem;}
body.mms-help-trouble .mms-support-quality__counter{flex:0 0 auto;color:#6d817d;font-variant-numeric:tabular-nums;white-space:nowrap;}
body.mms-help-trouble .mms-support-quality[data-state=guidance] .mms-support-quality__guidance{color:#805f16;}
body.mms-help-trouble .mms-support-quality[data-state=error] .mms-support-quality__guidance{color:#9b2c2c;font-weight:740;}
body.mms-help-trouble .mms-support-quality[data-state=ready] .mms-support-quality__guidance{color:#0b7169;font-weight:720;}
@media(max-width:671px){body.mms-help-trouble .mms-support-quality{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:.4rem .75rem;}}